PRIVACY POLICY

The website www.gemvoyager.com  “Website”) is operated by Mara Hotung | Gem Voyager. 

We respect the privacy rights of our online visitors and understand the importance of securing and protecting the information collected about them.

If you are under 18, we require that you inform a parent or guardian about the Gem Voyager Privacy Policy and you must have their consent before registering with Gem Voyager or placing an order.

The following information is provided by Gem Voyager to allow our online visitors to be fully informed of our Privacy Policies. By visiting the Website you are accepting and consenting to the practices described in this Privacy Policy and the other terms and conditions on the Website.

Gem Voyager reserves the right to occasionally make changes to our privacy policy. These updated policies will be available to view on the Website and your continued use of the Website after such changes shall indicate your consent to such varied terms.

What Personal Information Gem Voyager Collects From You

You can visit our website without providing any personal information.

If you would like to receive information concerning Gem Voyager you will have to register and provide us with your full name, email address, postal address and telephone number.

If you would like to place an order on line Gem Voyager will require this same information above plus your credit card details and billing address, thus allowing Gem Voyager to process and fulfil your order.

You can request that Gem Voyager amends or deletes any personal information we hold about you at any time and we will deal with such request promptly. Payment details will generally be deleted 21 days after a purchase has been completed.

Other Information Gem Voyager Collects

If you give Gem Voyager your personal information we will use this information to register you with our website. We will send you announcements or communications by email only if you give us your permission by submitting your personal details.

We may collect non-personal data about the use of the website for administration purposes. For example, pages visited, times and volume of use of the services as well as traffic data. This includes logs, details of networks, time of log-on or access, length of sessions and similar systems data, allowing Gem Voyager to review and improve our services to you.

Security

Gem Voyager uses appropriate security information to help protect the information you give us and to ensure that your shopping experience is safe, simple and secure.

Gem Voyager uses a secure lock for the website.  

We use standard security measures. The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. A username and password are needed to access certain areas of the website. It is your responsibility to protect your username and password.

Cookies

Cookies are pieces of information a website can send to your computer for record keeping purposes.

Gem Voyager uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests.

They allow us to ascertain which web pages are visited and how often to make our website more user friendly and to give you a better experience when you return to the website.

Most web browsers automatically accept cookies but you do not have to accept them. However,  your visit to our website will be significantly enhanced if cookies are not disabled. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

How This Information May Be Used, Including Anyone It Might Be Shared With

Gem Voyager will use your personal information for processing your orders, payments and to provide you with a personalised shopping experience.

We will also use your details to fulfil and deliver your orders and manage your account successfully.

Gem Voyager may also check your personal information with credit agencies to prevent fraud. Such checks may be recorded by such agencies. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

Gem Voyager may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design and to better meet our visitors’ needs. 

At no time will we pass on your personal or statistical details to a third party other than agents or contractors acting on our behalf.

If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Unsubscribe

When you register with www.gemvoyager.com we will provide you with a link to the Privacy Policy and the Consent Button for the collection of your personal data.

At all times, we will offer you the opportunity to unsubscribe from any service to which you have registered. Any e-mail we send you will contain an easy automated ‘unsubscribe’ link so that you can choose not to receive certain emails from Gem Voyager.

Should you choose to have your name and personal data completely removed from our database please send an email to contact@gemvoyager.com or by writing to us at: c/o Stanhill Capital Partners, Gem Voyager, 32 St. James Street, London, SW1A 1HD.

Following receipt of such a request we will remove all personal data that we are not required to maintain for any reason.

Please allow 7 days for your personal data to be removed.

Contact Us

If you have any comments or queries regarding our Privacy Policy or if you wish to exercise your right of access, opposition and correction of your personal data please send an email to contact@gemvoyager.com or write to us at the following address: c/o Stanhill Capital Partners, Gem Voyager, 32 St. James Street, London, SW1A 1HD.

By visiting www.gemvoyager.com you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.